Creating personas

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Our persona’s name is Marja Ivanovna. She is 72 years old.  She is a retired teacher.

Description

She is living far from her relatives and friends. She is always talking with them with the help of telephone, because she feels lonely. Telephones calls is too expensive and she is always asked to use Skype or email. Her grandchildren gave her instructions how to use computer and she wrote it down. Every time she turns on the computer she looks through her notes.

Goals

  • Always keep in touch with her relatives and friends
  • Don’t be afraid of a computer
  • Don’t feel lonely
  • Keep the track of events

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